ph563 Terms & Conditions
— Your Rights and Obligations

These Terms and Conditions (hereinafter "the Agreement," "these Terms," or "T&C") constitute a legally binding agreement between you (the "Member," "Player," or "User") and ph563 (hereinafter "ph563," "the Platform," "we," "us," or "our") governing your access to and use of all services, games, promotions, and features available at ph563.vip and any associated sub-domains or mobile interfaces (collectively, "the Platform").

By registering an account, logging into the Platform, making a deposit, accepting a bonus, or placing any wager on ph563, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of this Agreement, you must not use the ph563 Platform.

ph563 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). All operations, game outcomes, financial transactions, and player-facing policies are subject to PAGCOR's applicable rules and guidelines. In the event of any conflict between these Terms and PAGCOR's regulatory requirements, PAGCOR's requirements shall prevail.

Access to ph563 is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout your membership:

1. You must be at least 21 years of age. This age requirement is mandated by PAGCOR and strictly enforced. There are no exceptions.
2. You must be a natural person. Corporate entities, partnerships, and organisations may not register as Members.
3. You must be accessing the Platform from a jurisdiction where online gambling is legally permitted. It is your sole responsibility to ensure that your use of ph563 complies with all applicable laws in your location.
4. You must not be a current employee, contractor, director, or officer of ph563, or an immediate family member of such a person.
5. You must not have been previously excluded or self-excluded from ph563 or be subject to any exclusion order issued by PAGCOR or any other regulatory body that would prohibit your participation.

ph563 reserves the right to request age-verification documentation at any time. Documents accepted for age verification include, but are not limited to, a Philippine government-issued identity card, passport, or driver's licence. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension pending resolution.

To participate in real-money gaming on ph563, you are required to register an account. Registration is free and involves providing accurate, complete, and up-to-date personal information, including your full legal name, date of birth, residential address, mobile phone number, and email address.

Each individual is permitted to maintain only one (1) active account on ph563 at any time. Maintaining multiple accounts, whether under your own name or through the use of false identities, is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of any balances.

In compliance with PAGCOR's Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, ph563 will request identity verification documents before processing your first withdrawal and may request updated documentation at any time. The KYC process typically requires:

• A copy of a valid, government-issued photo identification document;
• Proof of residential address (utility bill, bank statement, or similar document dated within the last three months);
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of your GCash or PayMaya account showing your registered name).

ph563 may request additional documentation at its discretion. Processing of withdrawal requests may be delayed pending satisfactory completion of KYC verification. ph563 accepts no liability for delays in withdrawal processing arising from incomplete or unsatisfactory KYC documentation.

You are solely responsible for maintaining the confidentiality and security of your ph563 account credentials, including your username and password. ph563 strongly recommends enabling two-factor authentication (2FA) on your account as an additional security measure.

You must not share your account credentials with any other person or permit any other person to access or use your ph563 account. All activity conducted through your account — whether or not authorised by you — is your sole responsibility. ph563 shall not be liable for any loss or damage arising from unauthorised access to your account where such access resulted from your failure to maintain adequate security measures.

If you believe that your account has been compromised or accessed without your authorisation, you must notify ph563 customer support immediately via live chat or email at [email protected]. ph563 will take reasonable steps to investigate and, where appropriate, suspend the account pending resolution.

ph563 operates a Philippine Peso (PHP / ₱) denominated wallet for all financial transactions. No currency conversion fees are charged by ph563. Any fees imposed by your payment provider (e.g., GCash, BPI, BDO, Metrobank, PayMaya) are the responsibility of the Member.

Deposits:

• The minimum single deposit amount is ₱100 via GCash or PayMaya. Minimum amounts may differ by payment method.
• GCash and PayMaya deposits are typically credited to your ph563 wallet immediately upon confirmation.
• Bank transfers (BPI, BDO, Metrobank) are credited upon receipt of cleared funds, typically within a few minutes to several hours depending on the sending institution's processing times.
• ph563 reserves the right to impose maximum deposit limits at any time for regulatory compliance or responsible gaming purposes.

Withdrawals:

• Withdrawal requests are processed to the same payment method used for the deposit where possible. ph563 does not permit third-party withdrawals under any circumstances.
• KYC verification must be completed in full before any withdrawal is processed.
• Standard account withdrawal requests are processed within the same business day. VIP account holders receive priority processing as defined by their tier benefits.
• ph563 reserves the right to delay or suspend withdrawal processing pending fraud review, AML checks, or unresolved KYC requirements.
• In the event that a Member's account is found to hold funds derived from fraudulent activity, ph563 will withhold the relevant funds and cooperate with PAGCOR and law enforcement as required.

ph563 offers various promotional incentives to Members, including welcome bonuses, reload bonuses, free spins, cashback offers, and tournament prizes. All promotions are subject to the following general terms in addition to any specific terms published at the time of each promotion:

1. Bonuses are credited in the form of non-withdrawable bonus credits until applicable wagering requirements are fully satisfied.
2. The wagering requirement applicable to each promotion specifies the total amount you must wager before bonus-derived winnings become withdrawable. This requirement is clearly stated in each promotion's specific terms.
3. Different game types may contribute at different rates toward wagering requirements. Contribution rates are disclosed in the relevant promotion terms.
4. Bonuses have an expiry period from the date of crediting. Any unmet wagering requirements and remaining bonus balance will be forfeited upon expiry.
5. ph563 reserves the right to modify, cancel, or withdraw any promotion at any time. Where a promotion is cancelled after a Member has opted in, ph563 will honour any bonus credits already credited and the wagering requirements disclosed at the time of opt-in.
6. Abuse of the bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, exploiting game mechanics to generate low-risk wagering, or any form of collusion — will result in bonus forfeiture, cancellation of associated winnings, and potential account closure.

All games available on ph563 — including live dealer games, video slots, table games, crash games, bingo, and sports betting — are operated using certified software and, where applicable, a certified Random Number Generator (RNG). The RNG used by ph563 is independently tested and audited to ensure that all outcomes are genuinely random and unmanipulated.

Specific rules for each game are displayed within the game interface itself. It is the Member's responsibility to familiarise themselves with the rules of any game before placing real-money wagers. ph563 accepts no liability for losses arising from a Member's unfamiliarity with game rules.

Return-to-Player (RTP) percentages are published for each game. The stated RTP reflects long-run theoretical performance over a statistically significant number of rounds and does not guarantee individual session outcomes.

In the event of a technical malfunction during gameplay, the affected round may be voided and the wagered amount returned to the Member's wallet. ph563 will not pay out winnings arising from a clearly erroneous outcome caused by a technical fault. Any disputes regarding game outcomes must be raised within 14 days of the relevant event.

The following conduct is strictly prohibited on the ph563 Platform. Any Member found to have engaged in prohibited conduct will have their account suspended or permanently closed, any related winnings forfeited, and the matter may be referred to PAGCOR or relevant law enforcement agencies:

• Registering more than one account on the Platform under any identity;
• Providing false, misleading, or fraudulent personal information during registration or KYC verification;
• Using the Platform if you are under 21 years of age;
• Using a payment method that is not registered in your own name;
• Using the Platform in a manner designed to circumvent, exploit, or abuse any game, bonus, or promotional mechanic;
• Colluding with other players to gain an unfair advantage, including in poker, live dealer games, or any other multiplayer format;
• Using automated software, bots, scripts, or any other artificial intelligence mechanism to play games or interact with the Platform;
• Engaging in or facilitating money laundering, terrorist financing, or any other illegal financial activity through the Platform;
• Introducing malicious code, viruses, or disruptive elements into the Platform's technical infrastructure;
• Harassing, threatening, or abusing ph563 staff, agents, or other Members;
• Attempting to gain unauthorised access to any part of the Platform or any other Member's account.

All content on the ph563 Platform — including but not limited to software, source code, design, graphics, logos, game assets, text, audio, video, data compilations, and the overall presentation of the Platform — is either owned by ph563 or licensed to ph563 by its content and technology providers, and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. This licence does not grant Members any right to copy, reproduce, distribute, publish, display, modify, create derivative works from, or otherwise exploit any content from the Platform without the express prior written consent of ph563.

The ph563 name, logo, and all associated brand identifiers are the exclusive property of ph563. Unauthorised use of ph563's brand assets for any purpose is strictly prohibited.

To the fullest extent permitted by applicable Philippine law, ph563's total aggregate liability to any Member in connection with any claim arising out of or related to this Agreement or the use of the Platform shall not exceed the total amount deposited by that Member in the twelve (12) months immediately preceding the event giving rise to the claim.

ph563 shall not be liable for any indirect, incidental, consequential, special, or punitive losses or damages, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, whether arising in contract, tort, or otherwise, even if ph563 has been advised of the possibility of such damages.

ph563 makes reasonable efforts to ensure continuous Platform availability but does not warrant uninterrupted access. ph563 shall not be liable for losses arising from Platform downtime, technical errors, internet connectivity failures, or other circumstances beyond ph563's reasonable control. This includes — but is not limited to — force majeure events, acts of government, natural disasters, and telecommunications infrastructure failures.

ph563 is committed to promoting responsible gaming and takes its obligations in this area seriously. ph563 provides the following responsible gaming tools, all of which are accessible from within your account dashboard after login:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your ph563 account;
• Loss Limits: Set daily, weekly, or monthly caps on the amount you can lose across all games;
• Session Time Limits: Set alerts or hard limits on your session duration;
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 6 weeks);
• Self-Exclusion: Permanently exclude yourself from the Platform. Self-exclusion requests are actioned within 24 hours and cannot be reversed for the minimum exclusion period selected.

ph563 strictly enforces the PAGCOR-mandated 21+ age requirement. If you are aware of an individual under the age of 21 who has accessed or is attempting to access ph563, please contact support immediately.

If you believe your gambling is becoming a problem, we encourage you to use the self-exclusion tools available in your account or contact our support team. For independent support and resources, ph563 recommends consulting PAGCOR's responsible gaming guidance, available through PAGCOR's official channels. Please visit our dedicated Responsible Gaming page for further information and resources available to players across the Philippines, including Metro Manila, Cebu, and Davao.

Voluntary Closure: Members may request the closure of their ph563 account at any time by contacting customer support. Upon voluntary closure, any outstanding verified real-money balance (excluding unmet wagering requirements on bonus funds) will be returned to the Member's verified payment method within a reasonable timeframe.

ph563-Initiated Closure or Suspension: ph563 reserves the right to suspend or permanently close any Member account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms and Conditions;
• Failure to satisfy KYC or AML requirements within a reasonable timeframe;
• Detected fraudulent activity, bonus abuse, or collusion;
• Regulatory direction from PAGCOR or other competent authority;
• The Member's use of the Platform from a jurisdiction in which such use is prohibited;
• At ph563's operational discretion, with or without cause, subject to applicable Philippine law.

In cases of account closure resulting from a Material Breach by the Member (as defined in Section 8), ph563 reserves the right to withhold any balance and void any outstanding winnings pending investigation.

This Agreement shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with this Agreement, including any questions regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the Philippine courts, unless otherwise required by PAGCOR's applicable regulations.

Before initiating formal legal proceedings, Members are encouraged to contact ph563 customer support to seek an amicable resolution. ph563 commits to responding to all formal written complaints within five (5) business days. If a resolution cannot be reached through the informal process, Members may escalate to PAGCOR's dispute resolution mechanisms in accordance with PAGCOR's applicable procedures.

ph563 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments will be published on the ph563 Platform with a revised "Last Updated" date. Where an amendment is material — that is, where it significantly affects Members' rights or obligations — ph563 will provide reasonable advance notice via email to registered Members, where practicable.

Your continued use of the ph563 Platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12.

If you have questions about these Terms and Conditions, require clarification on any provision, or wish to file a formal complaint, you may reach ph563 through the following channels:

• Live Chat: Available 24/7 directly from the ph563 Platform after login
• Email: [email protected] (plain text — not a clickable link)
• Platform: ph563.vip
• Regulator: Philippine Amusement and Gaming Corporation (PAGCOR)

For responsible gaming assistance, please visit our Responsible Gaming page. For privacy-related inquiries, please refer to our Privacy Policy. For frequently asked questions, see our FAQ page.